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Avaya Certified Education Program (ACEP)
 
   
 
 
Registered ACLP Providers
Find an Avaya Certified Learning Partner in your region to provide Avaya Product Training for your Customers. Click on the appropriate link below for complete information.
 

United States
CatalystTelecom
Jenne Distributors
Voda One

 

Europe
Afina
Algol Europe
Fiore
MTV Telecom
Westcon Convergence

 

Australia
IPL Communication
Avnet Technology Solutions

 
Middle East and India
Protocol Systems
New Zealand
Agile

 




Catalyst Telecom is a value-added distributor that supports the Avaya reseller community by providing a broad range of communications solutions for voice, data and convergence.  Integral to those solutions is the technical training Catalyst offers along with equipment and services.

Catalyst currently offers Avaya Certified Instructor training in these training facilities:

  • Atlanta, Georgia, USA
  • Greenville, South Carolina, USA
  • Phoenix, Arizona, USA
  • Memphis, Tennessee, USA
  • and other various cities across the USA
We can accommodate 10 students per class. These are Avaya Certification classes and Supporting Documentation. Catalyst also offers on-site, hands-on training at a reseller's facility. Quotes for on-site training are available from the contact listed below.

For additional information, please contact Marty Bullen:
Phone: 800-790-2029 Ext. 8714
Email: marty.bullen@catalysttelecom.com
Website: www.catalysttelecom.com/training

 




Jenne Distributors, Inc.
Jenne University is located at Jenne Distributors, Inc. in Avon, Ohio approximately 15 miles west of Cleveland, Ohio. Jenne University has an Instructor and Technical Staff to support all Avaya SMBS products. Our training facilities are equipped with the latest hardware and software releases and all Instructor Led classes maintain a 2 to 1 student to product ratio for a truly hands-on sales or implementation experience. Jenne University courses range from a 12 Student 5 day Instructor Led technical certification class to a 75 Student one hour Sales Webex meeting. We also accommodate onsite training on an “as needed basis”.

Jenne University where education and support converge.

For additional information, please contact Jenne Distributors, Inc.:
Phone: 1.800.422.6191
Email: ebutler@jenne.com
Website: http://jenne.com/Trainings.asp

 


Voda One, a Westcon Group Company, is committed to channel education by running a complete program of sales, pre-sales and technical training courses. These courses provide hands-on experience with the latest products in a friendly and comfortable training environment.

Westcon is part of the Avaya Certified Education Program (ACEP), enabling us to teach product-specific Avaya Instructor-led courses using Avaya authorized training materials.

All courses offer:

  • Full Avaya accreditation
  • Hands on courses in fully equipped training rooms
  • Training materials to support your learning

Westcon currently offers Avaya Certified Instructor training in its following locations:

  • Chantilly, VA
  • Lafayette, CO
  • Tarrytown, NY
  • Pittsburgh, PA
  • Montreal, QC
  • Toronto, ON
Training can also be provided at your own premise or offsite locations subject to demand and availability.



For additional information, please contact Don Martin:
Phone: 412-209-1086
Email: don.martin@westcon.com
Website: Voda One fast track center

 


Afina is an Avaya Certified Learning Partner serving the needs of Spain. As a value adding Company, the general strategy of AFINA is to offer to its clients, along with its products, a high level of services and technical support. This allows us to offer our customers highly technical global solutions in which they operate. Training: Courses given on our premises or at those of our clients Afina is a privately owned corporation, created in October of 1990.

When Afina began operations, focused as an independent value-added distribution company for Open Systems and provide a range of technical services: Technical support: Through service contracts supporting all products distributed by AFINA Training: Courses given on our premises or at those of our clients Professional Services: On site for installation, configuration, data re coverage... and advising for large projects. In 96, however, AFINA´s commercial strategy shifted, moving from Open Systems to the Internet/Intranet.

Presently, AFINA has offices in Madrid, Barcelona, Lisbon, París, México, Miami, Caracas, Bogotá, Santiago de Chile, San José de Costa Rica, Sao Paulo and Buenos Aires. There is a Converge Division with pre-sales, and sales people and technical people as well to cover all Avaya solutions and to deliver services as Training.

For further information please contact our training department:
Website: http://www.afina.es
Training Schedule: http://www.afina.es/formacion/presentacion.htm
Email: formacion@afina.es
Phone: +34 914114785
Fax: + 34 914115612

 

A Strong Background
Algol Europe GmbH- situated in Cologne/Germany- offers, as a specialised project distributor, more than classical distribution. Algol places a high value on its comprehensive service and support; from outlining a project, through planning it, to its implementation. This is the only way Algol can ensure it fulfils the demand of showing your customers a real solution. The solution begins with the choice of manufacturer for Algol’s portfolio which is always in accordance with the “Best of Breed” maxim. All of the manufacturers which Algol has incorporated in its portfolio assume a technologically leading position in their specialized area.
The Algol programme consists primarily of network based language and data communication components as well as storage and security solutions. Algol’s Customers include companies of all sizes such as telecommunications companies, system vendors, value added resellers (VARs), telecommunications providers and computer retailers.
Our portfolio covers all strategic partner of Avaya like Extreme Networks, Infoblox, Plantronics, Spectralink (Polycom), Juniper, Trapeze Networks, NovaLink and VoiceCom.

In addition to product distribution Algol also offers comprehensive service and support services as well as training courses in its certified training centre.

AlgolCOLLEGE: Flexible and practical

AlgolCollege is a training centre like no other. Algol Europe GmbH meets the increasing demands of customers for initial and advanced training as well as important certifications with AlgolCollege. AlgolCollege cooperates closely with Algol’s manufacturers so that the course contents always satisfy the requirements of the latest technology and are of the highest standard. Individual support, optimal equipment and modern working material are available on all courses up to 12 students.

Even more though: the course contents are designed with the individual parties in order to ensure that the seminar best meets the requirements of the customer.
If desired, our instructors are also delivering trainings onsite and will also be able to carry out courses using your own network with its own characteristics and idiosyncrasies.

Attending a training course at the AlgolCollege means seeing the latest technologies, trying out new products and discussing problems with the instructors who have already solved them since they are continually confronted by them.  AlgolCollege introduces customers to network technologies in a relaxed atmosphere.

For further information please contact Birgit Derrik:
Website: www.algol-europe.com
Email: college@algol-europe.com
Phone: +49 221 96373 42

 

Started up in 1983 Fiore is the Italy’s Cabling & Networking leader distributor (source BSRIA Report 2002).
The key strategy for growing Fiore’s market share is helping BPs to grow their business scale by improving their skills, through specific technical and sales training for all brands distributed by Fiore.   
Accordling to the Avaya University standards (maximum 2 students every 1 fully licensed working system) Fiore, as the only Italian ACLP and one out of three in the Mediterranean, is able to accomodate up to 12 students into its Training Center as well to provide customized courses directly on site, if requested.

Our Main Topics:

  • Training Center is located in Fiore main site, Paderno Dugnano – Milano
  • All Trainings are held by fully accreditated ACI Instructor
  • Fully equipped Classroom
  • Complete ALL Operating System emulation by using VMWare platform
  • Daily Stop & Check sessions + Troubleshooting
  • Final test

Training schedule and contents at http://www.fioresrl.com/home.jsp?idrub=4
For additional information, please contact:
Phone: +39 0299001523
Training Center Email: training@fioresrl.com
Website: http://www.fioresrl.com



 


MTV Telecom, as a trade only distributor specialises in the Convergent market place and as an award winning training centre is able to offer specialised training for the Avaya IP Office portfolio.

With a dedicated centre set up to ensure that all courses are delivered to the highest standards, resellers can be assured that they will be able to take the knowledge gained and apply their skills in the field knowing that they will be backed up by a comprehensive technical department specialised in every aspect of the IP Office.

  • Fully Accredited Trainers to ACI level
  • Full Avaya University and Supporting Documentation
  • Fully equipped classroom to support 8 delegates
  • Expert advice on how to develop your BusinessPartner status with Avaya

For further information please contact our training department.
Phone : 017847448821
Email: training@mtvtelecom.co.uk
Website: www.mtvtelecom.co.uk

 

Westcon's commitment to channel education is demonstrated through our award winning training academy where we run a complete program of sales, pre-sales and technical training courses. These courses provide hands-on experience with the latest products in a friendly and comfortable training environment.

Westcon is part of the Avaya Certified Education Program (ACEP), enabling us to teach product-specific Avaya Instructor-led courses using Avaya authorized training materials.

All courses offer:

  • Full Avaya accreditation
  • Hands on courses in fully equipped training rooms
  • Training materials to support your learning

Westcon currently offers Avaya Certified Instructor training in its following locations:

  • Burgess Hill
  • Slough
Training can also be provided at your own premise, subject to demand and availability.

For additional information, please contact Michelle Gunn- Training Coordinator:
Phone: 01444 872951
Email: michelle.gunn@westcon.co.uk
Website: http://academy.westcon.co.uk/


 




IPL Communication is a value added distributor of leading edge telecommunications equipment throughout Australia. Focusing on solutions aimed at small to medium enterprises, IPL Communication carries a comprehensive range of leading edge telecommunication equipment and software to provide an all encompassing communication solutions.

IPL Communications currently offers Avaya Certified Instructor training in three training facilities:
  • Sydney, Australia
  • Brisbane, Australia
  • Melbourne, Australia

Classes can accommodate a maximum of fifteen (15) students per course in each location. Quotes for onsite training are available, and include additional charges for travel based on the customer's location and class size.

For complete information, please contact IPL Communications:
Phone: 1300 304 475 (local) or +61 2 9227 7180 (international)
Fax: +61 2 9667 7090
Email: avayatraining@iplcommunication.com.au
Website: http://www.ipl.com.au/iplcommunication/
Training Schedule: http://support.iplcommunications.com.au

 



Avnet Technology Solutions is a value added distributor of Converged Communication and Network Solutions. Avnet is an international company with Australian offices in Sydney, Melbourne, Brisbane and Perth. We deliver sales and technical support to our Avaya SMB Business Partners throughout Australia!

Our comprehensive suite of I.T. and Communications products and services will complement your expertise to help you unlock new markets and expand your solutions portfolio by enabling you to offer one stop Networking & Security and Converged Telecommunications solutions to you customers. Together with our world-class suppliers, we provide the right combination of resources to help you bring more solutions to market and gain new customers

Avaya Accredited and other complimentary courses are run through our Training Facilities in Sydney and Melbourne are scheduled regularly; all courses offer
    - Hands on courses in fully equipment training rooms
    - High level of individual attention from our Avaya Certified Instructors
    - Take away training materials to support your learning

Additional courses are run periodically in Brisbane and Perth as required. Avnet also offers on-site, hands-on training at Business Partner or customer locations with courses that can be tailored to meet your requirements.

While our training facilities can handle up to 12 students we limit course size to 8 attendees on Avaya courses so we can ensure an appropriate level of individual attention from the instructor.


Find out how Avnet Technology Solutions can help you grow your business today, call Leon Friend for more information on how we can help you with your Avaya Training Requirements.
Phone: +61 2 8907 4743
Email: leon.friend@avnet.com
Website:http://www.ats.avnet.com.au/avayatraining
 

Protocol Systems FZC is a company focused on advising, implementing and supporting Telephony, Networking and Software Solutions designed for SME Organizations in the Middle East.  Protocol provides high quality and cost effective converged voice and data solutions, CTI and call centre applications to the SME Marketplace. Ability to adapt to the technological changes and Telephony integration experience with various 3rd party application including CRM, CTI, IVR, Faxing are our major strengths and key differentiator.

Protocol currently offers Avaya training facilities in SAIF Zone, Sharjah, UAE.

Protocol also provides on-site, hands-on training at Distributor / reseller / client location. Ideal number of candidates should not exceed 10.

For more information of training please contact Manikandan.K:
Phone: 00971 6 5574482, Fax – 00971 6 5574483
Email: mani@protocolsystems-me.com
Website: www.protocolsystems-me.com

 




Agile focuses on the development and delivery of tailored converged voice and data solutions and call centre applications to the corporate marketplace. Agile works with accredited business partners for providing voice and data solutions to the SME market in New Zealand. Agile has offices in all major New Zealand cities and employs 43 staff.

Agile currently has Avaya Certified Instructors in the following training facility:

  • Mairangi Bay, Auckland, New Zealand

Agile also offers on-site, hands-on training at a reseller's facility. Classes can accommodate a maximum of ten (10) students per course in each location. Quotes for onsite training are available, and include additional charges for travel based on the customer's location and class size.

For additional information, please contact Lyndon Gervers:
Email: lyndon.gervers@agile.co.nz
Phone: +64 9477 0557
Website: www.agile.co.nz

 
 
 

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