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Why Avaya has a Professional Certification Program
The Avaya Professional Certification Program was developed to ensure that qualified individuals are supporting Avaya products and solutions in the marketplace. Professional Certification leads to global consistency for customers and allows Avaya and its BusinessPartners to exceed customer expectations with high degrees of technical proficiency.

 
   
 
Avaya Certification Framework
The Avaya Certification Framework outlines the certification progression from through .

When you log-on to the Avaya Learning Centre you can click on a discipline such as Design or Implement to learn about available credentials, credential requirements, preparation curriculum and your personal status.

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What is Certification?
The Avaya Professional Certification Program is a progressive program with Associate, Specialist, and Expert level credentials.

Each level of Avaya Certification requires passing one or more exams or learning activities in the required areas. Exams cover a range of topics spanning converged technology and Avaya product/solution knowledge.

Exams are translated into multiple languages and are globally available at Pearson VUE Testing Centers around the world.		  
Exams are proctored, computer-based, and utilize a multiple-choice format.

The Avaya Professional Certification program awards credentials to individuals who demonstrate technical skills in integrating voice networking, data networking, and applications into powerful business communication solutions.

Avaya exams are skills, product and solutions based. They specifically test your ability to understand and appropriately apply a variety of industry standards, protocols, and technology required to design or implement optimal communication solutions. When you achieve Avaya certifications, you have demonstrated that you possess the broad-based skills and knowledge to design, and implement solutions in a real-world environment.
   
  Why Certify?
In today’s marketplace, customers expect a high degree of technical proficiency for solution providers. More and more multi-vendor/platform solutions require better understanding of complex integration practices. Even basic products are becoming more complex with converged solutions.
   
  Why Do Several Organizations Look for Certified Associates?
Organizations target individuals that have Certification credentials to support the following:

Delivery of higher value and higher margin solutions
Decreases in transaction costs
Sustainable competitive advantages
The overall value of Avaya Solutions is increased
   
  Who Earns Certification Credentials?
These credentials are targeted to technical professionals in the communications industry. Anyone who wants recognition for their voice and data networking integration skills may pursue these certifications. This audience includes:

Avaya Customers
Network Directors/Managers
Communications Managers
Customer Service IT Staff

Avaya BusinessPartners
Design Engineers
Field Services
Technical Sales Associates
  Avaya Employees
Design Specialists
Software Specialists
Solutions Sales Specialists
Field Services
Professional Services
Channel Technical Managers
ATAC Associates
 
 

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